Chaucer Values

For the Chaucer business to succeed, we have a business culture committed to success. This requires our people to work towards common goals and objectives.

As a business, we have worked together to develop a set of values to underpin this. The Chaucer Values guide our working together as colleagues and our conduct of business.

Our Chaucer Values:

Enthusiasm

• We display and support positive energy
• We are self motivated and take initiative
• We embrace new opportunities and change 

Expertise

• We value the expertise of our people and the skills they bring to our business
• We share our knowledge and support learning, training and development

Integrity

• We take responsibility and are accountable for our actions
• We act honestly, fairly and consistently with each other with our business partners

Teamwork

• We share our resources, skills, responsibilities and rewards
• We encourage effective communication
• We recognise contributions and celebrate accomplishments
• We work and achieve results together

Aspiration

• We constantly strive for improvement and innovation in every element of our business
• We aspire to excellence

Inclusiveness

• We respect the individual and their point of view
• We encourage openness and communication in decision making

The Chaucer Values are embedded into our 'day-to-day' working life and are included as part of our induction and appraisal process.