Contact us

General enquiries

Call us on 020 7397 9700 or email 


Chaucer Copenhagen +(45) 3314 6022
Chaucer Dublin +353 1 5675 580
Lonham 01473 216 116 or email


Chaucer Dubai +971 4 401 9633

Latin America

Chaucer Miami +305 728 7700

Asia Pacific

Chaucer Singapore +(65) 64 99 08 20 

Underwriting enquiries

If you would like to contact a specific Underwriter then please use the website search function
For Business Development enquiries please contact:
Fiona Merton on 020 7105 8165 or at 

Claims enquiries

In the event of a claim, please notify your broker in the first instance.
If you would like to contact a specific claims person then please use the website search function
Should you have any additional queries, please email us at
This email is monitored during office hours and we will respond to you promptly

Media Enquiries

Greer Stead on 020 7105 8258 or at
Mili Sultana on 020 7105 8098 or at 


For career enquiries email


If you wish to make a complaint, follow the instructions provided in the Complaints area

The Hanover Insurance Group, Inc.

For media enquiries contact:
Michael F. Buckley on (508) 855-3099 or at
Emily Trevallion on (508) 855-3263 or at
For investor enquiries contact:
Oksana Lukasheva on (508) 855-2063 or at

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