At your service

25 March 2020

At your service

Thank you for your continued support during this difficult time; our thoughts go out to all of you affected by COVID-19 and we wish you and your families well.
John Fowle, on behalf of everyone at Chaucer.  

Taking care of your business

With underwriting roots tracing back to modest beginnings in 1922, we have been providing underwriting solutions and promptly paying all valid claims for nearly a century.

This history gives us confidence in our ability to support you during this difficult time.

Our underwriting and claims teams continue to be available, as ever, to support your business. Despite the temporary closure of our offices and the Lloyd’s trading floor, we are very much open for business.

We have over 450 people around the globe in spare bedrooms, perched at kitchen tables or barricaded in box rooms, in another room to their children, on-line and active.

You can place business, endorse risks and get your claims paid with us through your existing contacts.  Our technology is working well and we are fully functioning on all established electronic trading and processing platforms.

Contacting our teams

You can talk to our teams using email, or telephone in the normal manner. We can easily VC with you via Bluejeans, our web-based meeting tool. Just let your contact know.

If you are looking for someone to contact, details of all of our underwriting and claims team members are available on our website. 

Many thanks for your ongoing support and understanding during this time and please do not hesitate to contact me personally if you are not getting through to who you need.

Please take care of yourselves, your families and communities, and remain assured that we will do our very best to support you.

Kind regards


John Fowle

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