Leadership

Expertise and experience at the helm

Our leadership team combines experience with expertise, bringing market and business insight to guide our successful development, now and into the future.

John Fowle

John Fowle

Chief Executive Officer

Chaucer appointed John as Chief Executive Officer in 2017, having served as Chaucer's Chief Underwriting Officer, a position he has held since 1 January 2016.

John's main responsibilities include the general oversight and management of the business, as well as the development and success of Chaucer's underwriting strategy.

John was previously Active Underwriter for Syndicate 1084. Prior to that, he was Head of the Specialist Lines Division of Chaucer.  John has experience in both the company and Lloyd’s markets.

Rob Callan

Rob Callan

Chief Financial Officer

Chaucer appointed Rob Callan as Chief Financial Officer of Chaucer Syndicates on 1 December 2015 with responsibility for the development and implementation of Chaucer’s financial strategy.

Rob has over 25 years of finance experience and an exceptional track record within the insurance industry. He joined us from Catlin Group Limited (now part of XL Group) where he spent seven years in a number of senior finance roles, the most recent of which was UK Chief Financial Officer.

Prior to this, Rob was Head of UK Finance at Aon Limited.

Penny Shaw

Penny Shaw

Group Chief Risk Officer

Penny was appointed Group Chief Risk Officer in January 2017 with responsibility for the effective design and performance of The Hanover Group’s enterprise wide risk management framework and its constituent parts. She retains her Chaucer Chief Risk Officer role and is responsible for the overall performance, direction and management of enterprise risk management, underwriting risk management, exposure management as well as responsibility for legal, compliance and corporate governance functions. Penny is also an executive member on the Board of Directors of Chaucer Syndicates Limited.

Penny joined Chaucer in September 2014 from Hiscox where she was Group Chief Risk Officer. Prior to this, Penny was with ACE (now Chubb) for 10 years, most recently as European Head of Risk Management & Capital with responsibility for the Solvency II programme and joint responsibility for the global capital model. Penny is a qualified Actuary and has over 20 years insurance industry experience.

David Bendle

David Bendle

Chief Operating Officer

Chaucer appointed David Bendle as Chief Operating Officer on 1 January 2016. He is responsible for leading development and implementation of Chaucer’s operations and service strategy, with a focus on building first class operations and processes.

David has a wealth of industry experience and operational excellence, and has made a significant contribution to the development of Chaucer’s strong operations capabilities over the last decade. David joined Chaucer as Syndicate Manager in October 2002. Previously, he was a Syndicate Manager for eight years, following five years as a broker.

Chaucer Non-Executive Directors

Chris Stooke

Chris Stooke

Chairman

Chris Stooke, Independent Non-Executive Director and Chairman, is a Chartered Accountant. Chris joined the Board of Chaucer in 2010, and was appointed Chairman in 2013. He is also Chairman of the Audit Committee and a member of the Risk and Capital Committee.

Chris is also Chairman of Miles Smith Ltd, the independent specialist insurance broker, and a non-executive director of NFU Mutual, the composite insurer. He has extensive financial services and Lloyd’s market experience having been Catlin Group CFO and a PricewaterhouseCoopers partner, where he specialised in financial services.

Chris is also a non-executive director of King’s College Hospital NHS Foundation Trust and a trustee of The Royal School of Needlework.

Tim Carroll

Tim Carroll

Independent Non-Executive Director

Tim Carroll is an Independent Non-Executive Director who joined the Board of Chaucer in 2010. Tim is Chairman of the Risk and Capital Committee, a member of the Audit Committee and attends the Underwriting Committee.

Tim is an international business leader with significant London Market and Lloyd’s senior level experience, including CEO of Swiss Re’s UK holding company, CEO Europe of GE Insurance Solutions and President and CEO of GE Reinsurance Inc in the US.

Tim has held a number of high profile industry positions including President of the Insurance Institute of London, and received the Chartered Insurance Institute’s medal for distinguished service in 2008.

Jeff Farber

Jeff Farber

Non-Executive Director

Jeff Farber was appointed as a Non-Executive Director in November 2016. Jeff is Executive Vice President and Chief Financial Officer at The Hanover Insurance Group Inc.

Jeff has a successful track record in the insurance and financial services industries. He joined The Hanover after five years with American International Group (AIG), where he served as the organisation's Deputy Chief Financial Officer and as Chief Risk Officer for the company's commercial and consumer businesses.

Prior to AIG, Jeff served as Chief Financial Officer of GAMCO Investors Inc., a publicly traded asset management firm.

Jerome Faure

Jerome Faure

Independent Non-Executive Director

Jerome Faure is an Independent Non-Executive Director who joined the Board of Chaucer in 2017. 

He is a highly regarded global business leader with a successful track record in insurance and reinsurance. 

Jerome has held a number of high profile industry positions, he began his career at SCOR in Paris and over a 16-year period went on to lead their offices in Tokyo, London and New York. Subsequently Jerome has served as Chief Underwriting Officer of Tokio Millennium Re, Bermuda, as Partner of ILS Capital Management, Bermuda, and most recently, Chief Executive Officer of Global Reinsurance at Endurance Specialty, Bermuda. 

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