Leadership

Tony Gates

Tony Gates

Head of Claims

Tony is Head of Claims, with responsibility for the strategic development of Chaucer Claims, with a focus on delivering first class customer service. He is a marine specialist, with extensive experience in the energy and political classes. Tony has worked in the Lloyd’s market for over 35 years, and has been with Chaucer since 1990.

David Smith

David Smith

Head of First Party Claims

David has 25 years of insurance industry experience, both within underwriting and claims. He joined the Lloyd’s market in 1989 and Chaucer in 1990. David became Claims Adjuster for Chaucer Syndicate 1084 in 1993 and was appointed Deputy Claims Manager in 2003 for the Marine and Aviation Divisions. In 2016, David was appointed as Head of First Party Claims.

Martin Francis

Martin Francis

Head of Third Party Claims

Martin is Head of Third Party Claims and joined the Underwriting Board of Chaucer Syndicates as Divisional Director in 2005. Since 2007, Martin has served on the London Market Claims Strategy Group. His experience spans over 36 years, across a wide range of non-marine classes and territories.

Guy Monk

Guy Monk

Claims Operation Manager

Guy joined Chaucer as Claims Operations Manager in 2007. He  currently sits on both the Market Claims Operations Managers group and CTP MI working group.